But if you’re handling this remotely via your computer your HP printer will likely prompt you with a message that says that it has detected that the cartridge you’re trying to use is counterfeit. You can access your printer settings via the menu on some HP printers, and toggle off the cartridge protection from there. Now, if it is a compatible third-party cartridge that you’re trying to get working, you can absolutely make that happen. Get in there and check that everything is where it should be, and you might save yourself a serious headache down the track. Or it could just be that the cartridge isn’t fitted right. If you’ve had a go at refilling your cartridges yourself, there is a chance that some ink has caused a problem for one of the sensors in your printer’s housing. Built into their printers is an HP cartridge protection setting that you might find yourself having to override. Some cartridge errors are actually happening for a good reason! HP prefers that everyone using their products use brand new, brand name printer cartridges. There are still a few things you can do! Check your work!įirst things first, you want to check that it’s actually a good idea to go overriding the error message you received on your HP printer. If you’ve had an error message come up on your HP printer, and you’ve already tried turning it off and on again, trust us when we say that it isn’t time to panic just yet. These error messages tend to come up and cause trouble when you’ve been ‘caught out’ by your HP printer trying to use a refilled or third-party cartridge. But one thing that catches a few people off guard is the often-frustrating experience of having to deal with a ‘cartridge error’. It’s a high standard, and you don’t tend to get through an experience with an HP printer without being impressed at some level. HP is a company that makes printers (and all kinds of gear) that sets a standard.
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